I was at my volunteering job (at a senior's recreation centre front desk) this past week and one of the staff members stopped in and gave me a list of people and their phone numbers. She asked me if I could be so kind as to give each one of them a call to confirm they'd be coming to an event they'd signed up for that was taking place the following day - the list was 24 people long.
I made a few notes of what my purpose was and what to do if I got an answering machine etc, and had a minor internal freakout because although the one staff member who assigned me the task had gone, there was another one there with me who'd overhear everything I was going to say over the phone and I felt terribly insecure about my phone etiquette skills, which I've never particularly developed. However, I decided that I could
do this and so to make things easier to start with, I waited a couple mins for the staff lady to get busy serving some people before I picked up the phone.
18 calls later, I was finished (some people on the list were spouses and so only required calling one number) and feeling intensely relieved. I admit it wasn't the easiest thing to do but I found that plugging away at it and ignoring my small mistakes here and there was enough to get me through the process. I didn't feel much less self-conscious as I went along, but it did help that the staff lady also made a couple phone calls while I was doing mine and I noticed that if I wasn't particularly listening to her, she probably wasn't particularly listening to me either. All in all, I'm quite proud of myself for tackling something that freaked me out so much and knowing that I'm more competent than I thought. :)